Information and ticket sales
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GVB Tickets & Info Stationsplein
(opposite Central Station)
Monday-Friday: 7am - 9pm
Saturday & Sunday: 10am - 6pm
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GVB Tickets & Info, Metrostation Central Station
Monday-Friday: 7am - 6pm
Closed from July 12 - August 13 during the metro tunnel closure.
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GVB Tickets & Info, Station Bijlmer ArenA
Monday-Friday: 7am - 6pm
Saturday & Sunday: 10am - 6pm
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GVB Tickets & Info, Station Lelylaan
Monday-Friday: 7am - 6pm
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GVB Tickets & Info, Metrostation Weesperplein
Monday-Friday: 7am - 6pm
Closed from July 12 - August 13 during the metro tunnel closure.
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GVB Tickets & Info, Station Zuid
Monday-Friday: 7am - 6pm
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GVB Service Desk, Arlandaweg 100
(near Sloterdijk Station)
Monday-Friday: 9am - 5pm
Customer Service
For enquiries, comments or suggestions, please call
Customer Service at 0900 8011 (in the Netherlands, local rates).
E-mail: customerservices@gvb.nl
Or write to:
GVB Klantenservice
P.O. Box 2131
1000 CC Amsterdam
The Netherlands
National Travel Information Line "OV9292" (dutch only!)
Telephone: 0900 9292 (€ 0.70 per minute)
Open: Monday to Friday, 6am - midnight
Saturday & Sunday, 7am - midnight
Or visit www.9292ov.nl
9292 Customer Service: 0900 899 8585
To report damage to a tram or bus shelter:
JCDecaux, Stammerdijk 7, 1112 AA Diemen.
Phone +31 20 660 7500 (Monday to Friday 8.00am - 7.30pm)
Phone +31 20 660 7588 (after 7.30pm and on Saturdays and Sundays)